Privacy Policy

At Quepinch Technologies Pvt. Ltd. (referred to as “Quepinch”, “we”, “us”, or “our”), we are committed to protecting your privacy and keeping your information safe. This Privacy Policy explains how we collect, use, disclose and keep information that can identify you (“Personal Information”) when you create an account with us and use quepinch.com (the “Site”), or our mobile applications, to post content on the website, including stories and questions you create, comments and messages you make to communicate (the “Services”).

Note that our Terms of Service apply to this Privacy Policy. By creating an account with Quepinch, using the Services, or submitting any Personal Information via the Services, you are consenting to the collection, use and disclosure of your Personal Information as described below in this Privacy Policy. If you do not consent to the use of your Personal Information in these ways, please stop using the Services.

This is important; we hope you will take the time to read it carefully.

What is Personal Information?

"Personal Information" is any information that can identify you. This may include, but is not limited to, your name, mailing address, telephone number, email address, Internet Protocol (“IP”) address, age, gender, marital status, health information, financial status, credit card information and credit history.

What do we collect and Why do we use it?

If you’re just browsing our Site, we don’t collect any Personal Information about you. In order for you to create an account with Quepinch and use our Services, we need to collect and process some Personal Information.

Things that you and others do and provide.
    1. Information and content you provide: We collect the content, communications and other information you provide when you use Quepinch, including when you sign up for an account, create or share content and message or communicate with others. This can include information in or about the content that you provide (e.g. metadata), such as the location of a photo or the date a file was created. Our systems automatically process content and communications that you and others provide to analyze context and what's in them for the purposes described in this document.
    2. Data with special protections: You can choose to provide information in your profile and the content you create on Quepinch about your religious views, political views, who you are "interested in" or your health. This and other information (such as racial or ethnic origin, philosophical beliefs or trade union membership) could be subject to special protections under the laws of your country.

  • Networks and connections: We collect information about the people(Quepinch accounts) you are connected to and how you interact with them across the Service, such as people you communicate with the most. We also collect contact information if you choose to upload, sync or import it from a device or an online service (such as an address book or call log or SMS log history), which we use for things such as helping you and others find people you may know and for the other purposes listed below.
  • Your usage: We collect information about how you use the Services, such as the types of content that you view or engage with, the features you use, the actions you take, the people or accounts you interact with and the time, frequency and duration of your activities. For example, we log when you're using and have last used the Site, and what stories and other content you view on the Site.
  • Things others do and information they provide about you: We also receive and analyze content, communications, and information that other people provide when they use our Service. This can include information about you, such as when others share or comment on your activities on the Site, send a message to you or upload, sync or import your contact information.
Device information

As described below, we collect information from and about the computers, phones that you use to access our Services.

Information that we obtain from these devices includes:

  • Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins.
  • Device operations: information about operations and behaviors performed on the device, such as whether a window is a foreground or background, or mouse movements (which can help distinguish humans from bots).
  • Identifiers: Unique identifiers, device IDs and other identifiers that can be used to identify the same device or account.
  • Data from device settings: Information that you allow us to receive through device settings that you turn on, such as access to your GPS location, camera or photos.
  • Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed.
  • Cookie data: Data from cookies stored on your device, including cookie IDs and settings. More details below.
What can other Quepinch users see?

Our Services are designed to help you share information with the Quepinch community. Any personal information that you voluntarily choose to include in a publicly accessible area of the Service will be available to anyone who has access to that content (including other users on the Site), such as your username, name, the description you create, as well as the content you post, whether on your profile, on our forums or to other users, and people you follow, stories you write, and many other bits of information that result from your use of the Services.

How do we share your Personal Information?

We may share your Personal Information with third-party service providers, but only where it’s necessary to provide any of the Services to you (e.g., email providers, server providers, etc.). When we share data with third-party services that support our delivery of the Services, we require that they protect your Personal Information to the same standards we do.

We do not and will not release, rent or sell your Personal Information, except in the following very limited situations:

  • To comply with applicable law (including investigations of any crime), regulation, legal process or enforceable governmental request;
  • To enforce or apply our Terms and Conditions Policy and other policies, including investigation of potential violations;
  • To protect the rights, property, or safety of Quepinch, our employees, our users, or the public;
  • If Quepinch is involved in a merger, acquisition or asset sale, in which case we will continue to ensure the confidentiality of any Personal Information and give affected users notice before Personal Information is transferred or becomes subject to a different privacy policy.

We never post anything to your social media or other third-party accounts without your permission.

Access to your personal information

We provide you with the ability to access, rectify and delete your data. You can do so by visiting your profile settings.

How does Quepinch protect my Personal Information?

We are continuously implementing and updating physical, organizational, contractual and technological security measures to protect your Personal Information from loss, theft, unauthorized access, disclosure, copying, use or modification. We support encryption on all transmissions to protect Personal Information submitted on our Site.

What happens to your Personal Information when you leave Quepinch?

When you delete your account, it will first be deactivated for a period of 30 days. This means that your profile is not visible on Quepinch, and the content that you have created on the Site, such as your stories, questions, and comments will also be hidden on the Site. For 30 days after deactivation, it is still possible to restore your account if it was accidentally or wrongfully deleted. After 30 days, we permanently delete your Personal Information from our systems, and you won't be able to recover this information later.

We store data until it is no longer necessary to provide our services or until your account is deleted – whichever comes first. This is a case-by-case determination that depends on things such as the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. Information that others have shared about you isn't part of your account and won't be deleted.

If you don't want to delete your account but want to temporarily stop using the Site, you can deactivate your account instead. You can deactivate your account from your profile settings.

Tracking Technologies and Cookies

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as"cookies."

Cookies help us provide, protect and improve Quepinch, such as by personalizing content, tailoring and measuring ads, and providing a safer experience. While the cookies that we use may change from time to time as we improve and update Quepinch, we use them for the following purposes:

  • Authentication: We use cookies to verify your account and determine when you're logged in so we can make it easier for you to access the Site and show you the appropriate experience and features.
    For example: Cookies also help us remember your browser so you do not have to keep logging in to Quepinch and so you can more easily log in via third-party apps and websites.
  • Security, site and product integrity: We use cookies to help us keep your account, data and Quepinch safe and secure.
    For example: Cookies can help us identify and impose additional security measures when someone may be attempting to access your account without authorization, for instance, by rapidly guessing different passwords.
    We also use cookies to combat activity that violates our policies or otherwise degrades our ability to provide a fully functional Site.
    For example: Cookies help us fight spam and phishing attacks by enabling us to identify computers that are used to create large numbers of fake Quepinch accounts.
  • Advertising, recommendations, insights, and measurement: We use cookies to help us show ads and to make recommendations for businesses and other organizations to people who may be interested in the products, services or causes they promote.
  • Site features and services: We use cookies to enable the functionality that helps us provide a good user experience on Quepinch.
    For example: Cookies help us store preferences, know whenyou've seen or interacted with content on the Site and provide you with customized content and experiences.
  • Performance: We use cookies to provide you with the best experience possible.
  • Analytics and research: We use cookies to better understand how people use Quepinch so that we can improve them.
    For example: Cookies can help us understand how people use Quepinch, analyze which parts of Quepinch people find most useful and engaging, and identify features that could be improved.

We may place cookies on your computer or device, and receive information stored in cookies, when you use or visit the Site.

Children’s Privacy

If you are a child under the age of 13 (or the minimum legal age in your country to use our services), you may not have an account on Quepinch. We do not knowingly collect information from or direct any of our content specifically to children under 13 (or the minimum legal age in your country to use our services). If we learn or have reason to suspect that you are a user who is under the minimum age, we will have to close your account.

How will we notify you of changes to this Policy?

Our Privacy Policy may change from time to time. We will notify you (for example, by email or through our Products) before we make changes to these Terms and give you an opportunity to review them before they go into effect unless changes are required by law.

Please note that your continued use of the Services after any change means that you agree with, and consent to be bound by, the revised Privacy Policy. If you disagree with any changes in this Privacy Policy and do not wish your Personal Information to be subject to the revised Policy, you will need to close your account and stop using Quepinch.

How to address grievance?

The quickest way to address your concern is by sending an email on support@quepinch.com.

The role of the Grievance Officer under the Information Technology Act, 2000, as applicable in India, is to redress the grievances of users or victims in India and not to receive legal process.

If you choose to contact the Grievance Officer with complaints or concerns, including those, regarding violations of Quepinch's Terms of Service, Quepinch's Community Standards, Quepinch's Privacy Policy, or questions about accounts, please do so by sending an email to contact@quepinch.com or Quepinch's Grievance Officer.

Following is the contact information for Quepinch's Grievance officer, published in accordance with the requirement under Indian Law. Please also note that the email is used only for addressing questions about the grievance redressal mechanism process.

Praveen Jharbade

Additionally, you can also contact Quepinch Technologies Pvt Ltd via post at:

Quepinch Technologies Pvt Ltd
HD-068, WeWork Prestige Atlanta,
80 Feet Main Road, Koramangala 1A Block,
Industrial Layout Bengaluru, Karnataka 560034

Last Revised: September 13, 2022