Terms of Service

Welcome to Quepinch!

Quepinch builds technologies and services that enable people to connect with each other, create content and share it with others, build communities and grow businesses. These Terms govern your use of Quepinch, and features, apps, services, technologies, and software that we offer, except where we expressly state that separate terms (and not these) apply. Quepinch and its related services are provided to you by Quepinch Technologies Private Limited.

Businesses and organizations pay us to show you ads for their products and services. By using our Products, you agree that we can show you ads that we think will be relevant to you and your interests. We use your personal data to help determine which ads to show you.

We don't sell your personal data to advertisers, and we don't share information that directly identifies you (such as your name, email address or other contact information) with advertisers unless you give us specific permission. Instead, advertisers can tell us things such as the kind of audience that they want to see their ads, and we show those ads to people who may be interested. We provide advertisers with reports about the performance of their ads that help them understand how people are interacting with their content.

Our Privacy Policy explains how we collect and use your personal data to determine some of the ads that you see and provide all of the other services described below. You can also go to your profile settings at any time to review the privacy choices you have about how we use your data.

1. The services we provide

Our mission is to give people the power to create their content in a more presentable way and enable them to share with others by allowing them to connect and build community. We are trying to create a world where showcasing your skills and knowledge sharing can happen with ease. To help advance this mission, we provide the products and services described below to you:

  • Provide a personalized experience for you: Your experience on Quepinch is unlike anyone else's: content you see (like stories, questions), ads and other content that you see on the platform; as well the features that you use such as search are personalized for you. We use the data that we have – for example, about the people you follow, the choices and settings you select, and what you share and do on and off our Products – to personalize your experience.
  • Connect you with people and organizations that you care about: We help you find and connect with people, businesses, organizations, and others that matter to you across Quepinch. We use the data that we have to make suggestions for you and others – for example, people who you follow and people who are following you. Stronger ties make for better communities, and we believe that our services are most useful when people are connected to people, communities, and organizations that they care about.
  • Empower you to express yourself and communicate about what matters to you: There are many ways to express yourself on Quepinch and to communicate with others about what matters to you – for example, sharing stories or questions on Quepinch, sending messages to your connections or adding content to your profile.
  • Help you discover content, products, and services that may interest you: We show you ads, offers, and other sponsored content to help you discover content, products, and services that are offered by the many businesses and organizations that use Quepinch.
  • Combat harmful conduct, and protect and support our community: People will only build community on Quepinch if they feel safe. We continuously keep monitoring to detect misuse of our Products, harmful conduct towards others and situations where we may be able to help support or protect our community. If we learn of content or conduct like this, we will take appropriate action – for example, offering help, removing content, removing or restricting access to certain features, disabling an account or contacting law enforcement.
  • Use and develop advanced technologies to provide safe and functional services for everyone: We use and develop advanced technologies such as artificial intelligence and machine learning systems so that people can use our Products safely regardless of physical ability or geographic location. We develop automated systems to improve our ability to detect and remove abusive and dangerous activity that may harm our community and the integrity of our Products.
  • Research ways to make our services better: We engage in research to develop, test and improve our Products. This includes analyzing the data we have about our users and understanding how people use our Products, for example by conducting surveys and testing and troubleshooting new features. Our Privacy Policy explains how we use data to support this research for the purposes of developing and improving our services.
  • Enable global access to our services: To operate our global service, we need to store and distribute content and data in the data centers and systems of our service providers around the world, including outside your country of residence.
2. Your commitments to Quepinch and our community

We provide these services to you and others to help advance our mission. In exchange, we need you to make the following commitments:

  1. Who can use Quepinch
    When people stand behind their opinions and actions, our community is safer and more accountable. For this reason, you must:
    • use the same name that you use in everyday life;
    • provide accurate information about yourself;
    • create only one account (your own) and use your account for personal purposes; and
    • not share your password, give access to your Quepinch account to others or transfer your account to anyone else (without our permission).
    We try to make Quepinch broadly available to everyone, but you cannot use Quepinch if:
    • You are under 13 years old (or the minimum legal age in your country to use our Products).
    • You are a convicted sex offender.
    • We've previously disabled your account for violations of our Terms or Policies.
    • You are prohibited from receiving our products, services or software under applicable laws.
  2. What you can share and do on Quepinch
    We want people to use Quepinch to express themselves and to share content that is important to them, but not at the expense of the safety and well-being of others or the integrity of our community. You therefore agree not to engage in the conduct described below (or to facilitate or support others in doing so):
    • You may not use our Products to do or share anything:
      • That breaches these Terms or our Community Standards.
      • That is unlawful, misleading, discriminatory or fraudulent.
      • That infringes or violates someone else's rights, including their intellectual property rights.
    • You may not upload viruses or malicious code, or do anything that could disable, overburden or impair the proper working or appearance of our Products.
    • You may not access or collect data from our Products using automated means (without our prior permission) or attempt to access data that you do not have permission to access.

    We can remove or restrict access to content that is in violation of these provisions.

    If we remove content that you have shared in violation of our Community Standards, we'll let you know and explain any options you have to request another review unless you seriously or repeatedly violate these Terms or if doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services, systems or Products; where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons.

    To help support our community, we encourage you to report content or conduct that you believe violates your rights (including intellectual property rights) or our terms and policies.

  3. The permissions you give us
    We need certain permissions from you to provide our services:
    • Permission to use content that you create and share: Some content that you share or upload, such as photos or videos, may be protected by intellectual property laws.

      You own the intellectual property rights (things such as copyright or trademarks) in any such content that you create and share on Quepinch. Nothing in these Terms takes away the rights you have to your own content. You are free to share your content with anyone else, wherever you want.

      However, to provide our services, we need you to give us some legal permissions (known as a ‘license') to use this content. This is solely for the purposes of providing and improving our Products and services as described in Section 1 above.

      Specifically, when you create or share or upload content that is covered by intellectual property rights on or in connection with our Products, you grant us a non-exclusive, transferable, sub-licensable, royalty-free and worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate and create derivative works of your content (consistent with your profile settings). This means, for example, that if you share a photo on Quepinch, you give us permission to store, copy and share it with others (again, consistent with your profile settings) such as service providers that support our service. This license will end when your content is deleted from our systems.

      You can delete content individually or all at once by deleting your account. When you delete content, it's no longer visible to other users; however, we store the content in our servers for 30 days from the date of deletion, so that you have an option to restore it if the content had been wrongfully or accidentally deleted. The content may continue to exist elsewhere on our systems where:

      • your content has been used by others in accordance with this license and they have not deleted it (in which case, this license will continue to apply until that content is deleted); or
      • Where immediate deletion would restrict our ability to:
        • investigate or identify illegal activity or breaches of our Terms and Policies (for example, to identify or investigate misuse of our Products or systems);
        • comply with a legal obligation, such as the preservation of evidence; or
        • comply with a request of judicial or administrative authority, law enforcement or a government agency;

      in which case, the content will be retained for no longer than is necessary for the purposes for which it has been retained (the exact duration will vary on a case-by-case basis).

      In each of the above cases, this license will continue until the content has been fully deleted.

    • Permission to update software that you use or download: If you download or use our software, you give us permission to download and install updates to the software where available.
  4. Limits on using our intellectual property
    If you use content covered by intellectual property rights that we have and make available in our Products (for example, images, designs, videos or sounds that we provide, which you add to the content that you create or share on Quepinch), we retain all rights to that content (but not yours). You must obtain our written permission (or permission under an open-source license) to modify, create derivative works of, decompile or otherwise attempt to extract source code from us.
3. Additional provisions
  1. Updating our Terms
    We work constantly to improve our services and develop new features to make our Products better for you and our community. As a result, we may need to update these Terms from time to time to accurately reflect our services and practices.

    We will notify you (for example, by email or through our Products) before we make changes to these Terms and give you an opportunity to review them before they go into effect unless changes are required by law. Once any updated Terms are in effect, you will be bound by them if you continue to use our Products. We hope that you will continue using our Products, but if you do not agree to our updated Terms and no longer want to be part of the Quepinch community, you can delete your account at any time.

  2. Account suspension or termination
    We want Quepinch to be a place where people feel welcome and safe to express themselves and share their thoughts and ideas.

    If we determine that you have clearly, seriously or repeatedly breached our Terms or Policies, including in particular our Community Standards, we may suspend or permanently disable access to your account. We may also suspend or disable your account if you repeatedly infringe other people's intellectual property rights or where we are required to do so for legal reasons.

    Where we take such action, we'll let you know and explain any options you have to request a review, unless doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services, systems or Products; or where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons.

    Please contact us if you think that we have disabled your account by mistake. If you delete or we disable your account, these Terms shall terminate as an agreement between you and us, but the following provisions will remain in place: 2, 3.2-3.5.

  3. Limits on liability
    We work hard to provide the best Products we can and to specify clear guidelines for everyone who uses them. Our Products, however, are provided "as is", and we make no guarantees that they will always be safe, secure or error-free, or that they will function without disruptions, delays or imperfections. To the extent permitted by law, we also DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. We do not control or direct what people and others do or say, and we are not responsible for their actions or conduct (whether online or offline) or any content that they share (including offensive, inappropriate, obscene, unlawful and other objectionable content).

    We cannot predict when issues may arise with our Products. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstances will we be liable to you for any lost profits, revenues, information or data, or consequential, special, indirect, exemplary, punitive or incidental damages arising out of or related to these Terms or Quepinch, even if we have been advised of the possibility of such damages.

  4. Disputes
    We at Quepinch encourage you to contact us if you’re having an issue, before resorting to the courts. In the unfortunate situation where legal action does arise, these Terms of Service shall be governed by and interpreted in accordance with the laws of India, without regard to principles of conflicts of laws. You agree that any dispute or claim arising out of or in connection with these Terms and Conditions will take place in the jurisdiction of the courts located in Bangalore, Karnataka, India.
  5. Other
    1. These Terms (formerly known as the Statement of Rights and Responsibilities) make up the entire agreement between you and Quepinch Technologies Pvt. Ltd. regarding your use of our Products. They supersede any prior agreements
    2. If any portion of these Terms is found to be unenforceable, the remaining portion will remain in full force and effect. If we fail to enforce any of these Terms, it will not be considered a waiver. Any amendment to or waiver of these Terms must be made in writing and signed by us.
    3. You will not transfer any of your rights or obligations under these Terms to anyone else without our consent.
    4. These Terms do not confer any third-party beneficiary rights. All of our rights and obligations under these Terms are freely assignable by us in connection with a merger, acquisition or sale of assets, or by operation of law or otherwise.
    5. You should know that we may need to change the username for your account in certain circumstances (for example, if someone else claims the username and it appears unrelated to the name that you use in everyday life). We will inform you in advance if we have to do this and explain why.
    6. We always appreciate your feedback and other suggestions about our products and services. But you should know that we may use them without any restriction or obligation to compensate you, and we are under no obligation to keep them confidential.
    7. We reserve all rights not expressly granted to you.
4. Other Terms and Policies that may apply to you
  • Community Standards: These guidelines outline our standards regarding the content that you post to Quepinch and your activity on Quepinch.
Last Revised: March 29, 2020